Terms and Conditions (T&C)

As of: 10.04.2026

1. Scope of Application

These Terms and Conditions (T&C) govern the contractual relationship between the operator of the BLUN platform (hereinafter "Provider") and users (hereinafter "Customer") of the services on blun.ai. By registering or using the platform, the Customer accepts these T&C.

2. Service Description

BLUN is a multi-agent AI platform that enables customers to configure AI-based agents, operate them, and have tasks executed automatically. The use of external AI services can be done via access credentials provided by the customer.

The Provider strives to provide the services with high availability but does not guarantee uninterrupted accessibility. Maintenance work will be announced whenever possible.

3. Registration & User Account

The Customer undertakes to provide truthful and complete information during registration.
Access credentials must be treated confidentially and protected from access by third parties.
In case of suspected misuse, the Provider must be informed immediately.

4. Prices & Payment

Paid services are displayed transparently on the platform. Billing occurs in the specified period (e.g. monthly) via the stored payment method. The Customer is responsible for any costs incurred through the use of external AI services with their own API keys.

5. Customer Obligations

The Customer may not use the platform for illegal purposes.
The Customer ensures that any content provided by them does not infringe on third-party rights.
Automated or abusive querying of the platform (e.g. scraping, DoS) is prohibited.

6. Liability

The Provider is only liable for damages resulting from intent or gross negligence. Liability for indirect damages, lost profits, or data loss is excluded to the extent permitted by law.

Content generated by AI agents is provided without warranty. The Customer is obligated to review results before using them in productive or legally relevant contexts.

7. Data Protection

The handling of personal data is regulated in our Privacy Policy 8. Duration & Termination

8. Term & Termination

Free accounts can be deleted at any time. Paid plans run for the booked period and can be terminated according to the respective plan conditions.

9. Changes to the T&C

The Provider reserves the right to modify these T&C. Changes will be communicated to the Customer via email or in the dashboard. If the Customer does not object within 30 days, the new T&C are deemed accepted.

The law of the country in which the Provider is based applies. The place of jurisdiction, to the extent permitted by law, is the location of the Provider. Contact and provider details see